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District Collector of Kumuram Bheem Addresses Public Grievances During Prajavani at Collectorate Hall
Kumuram Bheem Collector | Public Grievances Heard at Prajavani in Collectorate Hall
Kumuram Bheem District, Telangana — In a powerful and reassuring display of administrative accountability, Kumuram Bheem Collector presided over the Prajavani (People’s Voice) grievance redressal program held at the Collectorate Conference Hall on Monday. Citizens from various mandals and villages across the district lined up with high hopes, as the Collector personally received and reviewed petitions.
This weekly event, which has become a hallmark of proactive governance in Telangana, underscores the administration’s commitment to listening to public concerns and acting swiftly to resolve them. With Kumuram Bheem Collector taking charge directly, the public experienced a sense of hope and justice.
What is Prajavani? A Bridge Between People and Power
Prajavani, translating to “Voice of the People,” is a public complaints program initiated by the Telangana State Government. It is organized weekly across districts to bring the common citizen closer to the administration.
The Kumuram Bheem Collector, as part of this program, plays a pivotal role by sitting down with petitioners, listening to their issues, verifying supporting documents, and directing relevant departments for follow-up.
This week’s Prajavani was a particularly intense session with over 200 petitioners arriving with various complaints ranging from land disputes, pensions, health aid, and housing, to electricity and water supply concerns.
Collector’s Decisive and Compassionate Response
The Kumuram Bheem Collector demonstrated patience and empathy as each petitioner presented their case. Officials from key departments such as Revenue, Panchayati Raj, Health, and Social Welfare were present and instructed to act without delay.
One such case involved a senior citizen from Jainoor Mandal who hadn’t received her widow pension for months. On the spot, the Collector directed the concerned Tahsildar to resolve the issue within 48 hours.
Another land-related issue from Kerameri village involving a disputed boundary was taken seriously, with the Collector ordering an immediate field inspection to prevent encroachments.
This hands-on approach is a model for administrative excellence, ensuring not only efficiency but also emotional reassurance for the public.
Departments Involved in Monday’s Prajavani
Officials from the following departments actively participated under the supervision of the Kumuram Bheem Collector:
Revenue Department
Rural Development & Panchayati Raj
Health & Family Welfare
Women & Child Welfare
Minority Welfare
SC/ST Welfare
Housing Board
Electricity Department
The integration of all departments under one roof made the grievance redressal process smoother, more transparent, and faster.
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Citizen Voices: Real Stories from Prajavani
Lakshmi Bai, a woman from Asifabad, expressed satisfaction with how her ration card issue was escalated. “I’ve been coming for three months, but today the Kumuram Bheem Collector gave me a clear resolution timeline. I feel heard for the first time.”
Ramesh, a farmer from Wankidi, stated, “My land records were missing. I was worried for my crops. Today, the Collector not only noted my case but ensured an officer accompanied me back to the village to initiate land survey.”
These testimonies echo a positive sentiment about the responsiveness and effectiveness of the district administration.
Transparency and Digital Tracking of Petitions
This week’s Prajavani also saw the introduction of a QR-based tracking system where petitioners receive a reference code to check the status of their grievance online. This move is part of the district’s ongoing digital transformation campaign.
The Kumuram Bheem Collector emphasized that such digitization ensures transparency and reduces delays. He added, “Every petition matters. With this digital system, the petitioner becomes a stakeholder in the monitoring process.”
Media and Civil Society Observations
Journalists and civil society observers praised the setup and the Collector’s personal involvement. According to a local reporter from Telangana Today, “This kind of direct interaction is rare in many districts. Kumuram Bheem Collector has set an inspiring benchmark.”
Social activists also acknowledged the methodical nature of the event and urged other districts to follow suit.
Challenges Acknowledged and Solutions Proposed
Despite the event’s overall success, the Collector acknowledged infrastructural challenges such as seating limitations and the need for a multilingual grievance cell. He proposed:
Expanding the hall or organizing multiple counters in parallel
Training grievance officers in tribal dialects for inclusivity
Introducing grievance kiosks at Mandal offices
These suggestions were met with applause from the attendees, many of whom hailed from remote tribal regions of the district.
Next Steps and Follow-Up
The Collector assured that all grievances received would be processed within 7 working days. A dedicated follow-up cell has been formed to contact petitioners and inform them of the action taken.
Every Monday moving forward, a status board displaying resolved cases will be publicly displayed at the Collectorate, encouraging trust and credibility.
A District That Listens: Kumuram Bheem Setting a Gold Standard
The people-centric governance model led by the Kumuram Bheem Collector is receiving state-wide attention. His method of sitting among the public, empathizing with them, and ordering instant action is a stark departure from bureaucratic red tape.
District officials noted a significant drop in repeated complaints, indicating that previous issues were truly resolved.
As the district moves ahead with its Mission Grievance-Free Villages goal, Prajavani sessions will now also include feedback sessions, where resolved cases will be reviewed for citizen satisfaction.
Empowered Citizens, Responsible Administration
The Kumuram Bheem Collector has emerged as a figure of accountability and efficiency in public service. His commitment to resolving issues, boosting transparency, and restoring faith in the system marks a positive chapter in Telangana’s administrative history.
As Prajavani continues to evolve, the district is not just addressing petitions—it is building bridges of trust and fostering a responsive, inclusive governance model.
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