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District Collector Sneha Shabarish Inspects Pochamma Kunta Urban Health Center in Hanumakonda

District Collector Sneha Shabarish Inspects Pochamma Kunta Urban Health Center in Hanumakonda

Urban Health Center Inspection by Collector Sneha Shabarish Highlights Commitment to Quality Healthcare in Hanumakonda

Hanumakonda, June 19, 2025 — In a significant step toward enhancing healthcare infrastructure and services, Urban Health Center Inspection was conducted by District Collector Sneha Shabarish at the Urban Primary Health Center (UPHC) located in Pochamma Kunta, Hanumakonda. Her visit aimed to assess the functionality, cleanliness, staff availability, and overall efficiency of the healthcare center catering to urban populations.

The inspection, carried out early in the day, was part of the district administration’s ongoing efforts to ensure accessible and quality health services for every citizen, especially in semi-urban and underserved urban areas.

Focus on Patient-Centric Services

During the Urban Health Center Inspection, Collector Sneha Shabarish interacted with patients, healthcare staff, and auxiliary personnel. She emphasized the need for compassionate and timely healthcare services. Noting the patient inflow and service quality, the Collector expressed satisfaction in some areas while issuing specific instructions for improvement in others.

“Our Urban Primary Health Centers must reflect the government’s vision of accessible and people-centric healthcare,” said the Collector.
“Cleanliness, medicine availability, and courteous behavior are non-negotiable.”

Inspection Checklist and Observations

The inspection involved a thorough review of key aspects including:

  • Doctor and Nurse Availability: Staff attendance was verified through biometric logs.

  • Medical Supplies: Stocks of essential medicines, vaccines, and diagnostic kits were checked.

  • Sanitation and Hygiene: Toilets, patient waiting areas, and OPD rooms were evaluated for cleanliness.

  • Patient Records: Maintenance of OPD registers, electronic health records, and stock books were audited.

  • Grievance Redressal Mechanism: The availability of a complaint register and its handling process was reviewed.

Collector Shabarish directed the health officials to ensure regular fumigation and pest control measures in the premises to maintain hygiene and prevent infection outbreaks.

Importance of Urban Health in Growing Cities

As Hanumakonda experiences rapid urbanization, the burden on Urban Primary Health Centers is increasing. Collector Sneha Shabarish’s inspection underlined the growing importance of upgrading urban health infrastructure to meet emerging challenges, especially in the wake of post-pandemic health concerns.

Health Department officials were instructed to submit a gap analysis report within a week, detailing manpower shortages, equipment needs, and recommendations for improvement.

Direct Interaction with Beneficiaries

In a heartening move, the Collector engaged directly with several patients and their attendants to gather firsthand feedback about the services rendered. Patients appreciated the availability of doctors and quick access to treatment but requested better seating and ventilation in the waiting area.

Collector Sneha Shabarish assured them that necessary improvements would be implemented soon, reflecting a participatory and responsive governance model.

Staff Motivation and Recognition

The Urban Health Center Inspection also served as an opportunity for motivating frontline health workers. Recognizing the efforts of ASHA workers, nursing staff, and pharmacists who ensured uninterrupted services even during adverse conditions, the Collector said:

“Your role is invaluable. Urban health workers are the backbone of our community medical system.”

She announced that outstanding performers would be considered for recognition during the upcoming district health awards.

Digital Records and Accountability

Another focus of the inspection was the usage of digital health record systems. The Collector stressed the importance of accurate data entry into the state’s health information portal to streamline services and policy planning.

Supervisors were directed to organize refresher training sessions on digital tools and ensure timely updating of vaccination, maternal health, and non-communicable disease (NCD) records.

Call for Interdepartmental Coordination

During the visit, Collector Sneha Shabarish also called for enhanced interdepartmental coordination, especially between the Municipal Department, Health Department, and IT Wing, to improve service delivery in urban health centers.

“Urban health is no longer just a medical issue. It intersects with sanitation, education, and digital governance,” she emphasized.


Community Involvement in Health Monitoring

The Collector proposed initiating a Health Volunteer Program, where local community members could participate in monthly feedback sessions and awareness drives on topics like nutrition, maternal care, sanitation, and lifestyle diseases.

She added that public health should be a shared responsibility between the government and the people.


Forward Path

The Urban Health Center Inspection concluded with a review meeting with the PHC’s medical officer and staff. Detailed instructions were issued for strengthening infrastructure, reporting mechanisms, and patient grievance handling.

 

As the Collector exited the center, she reiterated her commitment to strengthening urban healthcare delivery systems and ensuring that no citizen is deprived of essential medical support due to systemic delays or lack of attention.

Conclusion

The Urban Health Center Inspection by District Collector Sneha Shabarish has brought renewed attention to the importance of grassroots healthcare in urban pockets. By closely monitoring services and interacting directly with the beneficiaries and staff, the administration is laying the groundwork for a more responsive, efficient, and compassionate healthcare framework in Hanumakonda.

With follow-up actions and consistent oversight, such inspections will undoubtedly elevate the quality of healthcare delivery and enhance public trust in government systems.

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